Information we may collect from you:


Personal Data provided when completing a contact form on our website

Information that you provide by filling in forms on our website,
Our web forms do not store any information you submit to us on our own web servers. Our web forms automatically email us with your enquiry / message directly.
For additional security, all information submitted via our website, is done using 256bit SSL encryption ( Green Padlock ).


GDPR & the ‘right to be forgotten’

This website [ ] does not store any personal data submitted to us via our web forms. However, we may store the information you have submitted to us by email to help assist with your enquiry. We only store this information / correspondence for the duration of successfully completing your inquiry to the level of satisfaction you should expect from us.


How to find out what personal data our website may have stored on you

Our website does not store our user’s personal data.
However, if you would like to enquire about this, our website has the functionality to check this for you across all the lists and databases our website uses. Please contact our DPO at with your enquiry and we will then input your email address into our search system. If any data is found linked to that email supplied, our system will automatically put in motion a process that will allow you to access/download that data for inspection. If you have any questions regarding how we treat your personal data, please contact our DPO directly at


How do I permanently delete any personal data found.

If our system has found any personal data relating you you via the process outlined above, you may contact our DPO directly at and request this data be permanently deleted from our databases. Again, this is an automatic process that we set in place and you will receive a confirmation email once that data has been erased. If you have any questions regarding how we treat your personal data, please contact our DPO directly at


Other ways we may process your Personal Data

We may also ask you for information when you report a problem with our website.
If you contact us, we may keep a record of that correspondence temporarily offline in order to help us complete your enquiry efficiently and effectively.


Plastics Hub, Email Marketing and your Personal Data

We provide the facility to sign up to our mailing list. This is carried out in accordance with GDPR rulings of 2018. We use a secure email aggregation service ( MailChimp ) for the purpose of doing this. Please note that subscribing to our mailing list via MailChimp falls under their Privacy Policy which can be viewed here.
We offer double opt-in at submission and provide the facility for users to unsubscribe at any time with ease.
We DO NOT share your personal information with any other company for marketing or advertising purposes. Submission to our mailing list is strictly for the intended use of Plastics Hub and for providing our subscribers with useful, relevant and helpful information on our services and products.


Google Analytics, Tracking Codes and your Personal Data

We use Google Analytics to provide anonymised details of our users’ visits to our site including, but not limited to, traffic data, location data, blogs, operating system, browser usage and other communication data may be collected by our Google Analytics account. This data does not contain any personal information about our users including IP addresses.
To find out more about how Google Analytics deals with Personal Data, please view their privacy policy here.


Where we store your Personal Data

The data that we collect from you via our third party Newsletter subscription facility ( Mail Chimp ) may be transferred to, and stored at, a destination outside the European Economic Area (EEA).
All information you provide to us for this purpose is stored on our third party Newsletter subscription facility secure servers and NOT on our web servers.
Although we invoke class leading 256bit SSL encryption thought our website, the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.


Disclosure of your Information

We may disclose your personal information to third parties:

If we are under a duty to share your personal data in order to comply with any legal obligation. This includes exchanging information with other companies, government bodies and organisations for the purposes of fraud investigation and  other criminal investigations.


Website Security uses 256 bit class leading SSL encryption across our whole website.
Additionally our web server use WordFence Firewall, the industry leading security platform which vastly reduces the chances of system and brute force hacking breaches.  WordFence security scanning leverages a proprietary feed, alerting our administrators quickly in the event of a website compromise or breach quickly and effectively.


Administration Passwords used on

Strong 22 character passwords are used for securing all administration areas of our website / web server and these passwords are updated and renewed on a monthly basis by our website administrator.


Website Data Breaches

In the event our administrators are informed of a data breach, we will take immediate action to secure our website then contact all affected users within 72 hours, informing them of what action we’ve taken to secure their information and if there is any additional action we suggest they undertake on their own.


IP Addresses and Cookies

Via Google Analytics, we may collect information about your computer, including approximate geographic location, operating system and browser type for search engine optimisation purposes. This is anonymised statistical data about our users’ browsing actions and patterns and is not able to identify any individual and/or collect personal information.
Via Google Analytics, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences and so allow us
    to customise our site according to your individual interests.
  • To speed up page loading times for our users.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.


Your Rights

We will not provide any of your data, either submitted via our web forms, newsletter subscription submissions and/or shop purchases to third parties for marketing purposes.
Furthermore we will not store or use your data for our own internal marketing purposes unless you have expressly given us permission – such as subscribing to our own newsletter, agreeing to our Privacy Notice and completing the ‘Double Opt-in’ stage at submission.
Note that our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data whilst on these websites.


Access to Information

The UK Freedom of Act 2000 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Please contact us by telephone or email if you wish to find out more.


Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Privacy Policy. Updated 25-05-18


Contact Us

Questions, comments and requests regarding this privacy policy are welcomed, please contact us at, thank you.